| Closing Date | 2024/01/23 |
| Reference Number | ACK240119-1 |
| Job Title | Shop Assistant P27 (Maximum 27hrs per week) |
| Department | Operations – Stores |
| Brand | Ackermans |
| Reporting To Position | Manager |
| Job Type Classification | Contract |
| Number of Positions | 1 |
| Location – Town / City | Witbank |
| Location – Province | Mpumalanga |
| Location – Country | South Africa |
| Job Advert | The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career. |
| Qualifications | • Grade 12 or equivalent |
| Knowledge, Skills and Experience | Knowledge and skills: • Excellent customer service skills • Communication skills – fluent in English (any other language would be beneficial • Tenacious • High energy levels • Highly motivated and target driven Experience: • Previous retail experience would be advantageous |
| Key Responsibilities | 1. Provide excellent customer service to give customer a great shopping experience – Assist shoppers to find the goods and products that they are looking for – Attend to customer queries / complaints 2. Cashier duties – Process cash and card payments – Process Lay Bys – Process customer refunds – Reporting discrepancies and problems to the supervisor – Till balancing 3. Merchandising – Ensure that stock is correctly priced and displayed – Ensure product availability of the sales floor – Housekeeping – Keeping up to date with promotions 4. Risk – Ensure that products are tagged in line with the company policy – Participating in stock takes – Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 5. Consistently live the Ackermans values & policies and procedures in all aspects of your work. |
