WORK FROM HOME CUSTOMER SERVICE ASSOCIATE – AMAZON At Amazon, we strive to be the most customer-focused company on Earth, and one of the main ways we do this is through our highly skilled Customer Service staff. Our motivation comes from wanting the best for our clients, which is why you’ll notice that we take a different tack here. It won’t be necessary for you to memorize dialogue or read from a script. Rather, we’ll provide you the instruction you need to address problems for our clients. You’ll infuse each customer interaction with your distinct charm and provide the wonderful service that our clients love
of resources, our customer service representatives navigate, investigate, and evaluate solutions
while proficiently interacting with clients.
What time do you work?
Working varying hours is necessary for this position in order to accommodate consumers’
needs. There will be shifts that you work overnight, during the day, or late, and you work at least
40 hours a week, for example 4×10 hours or 5×8 hours. We schedule based on a range of varied
shift patterns, functioning from Sunday to Monday for the whole 24 hours, in order to meet
consumer demand. Your work schedule will be sent to you at least two weeks in advance, and
shift assignments are subject to change every two weeks. You will be paid for any time you
work on national holidays, should that become necessary. When your start date approaches,
further details regarding your precise timetable will become available.
WORK FROM HOME CUSTOMER SERVICE ASSOCIATE – AMAZON
What credentials are you in need of?
Minimum age requirement: eighteen
possess the authority to labor in South Africa
Candidates must possess at least a Grade 12 qualification or a NQF Level 4 qualification. It is
necessary to have a minimum of 50% overall and 50% in English.
strong proficiency in written and spoken English communication
familiarity with a computer
The flexibility to work different shifts from Monday to Sunday for a full day’s work
What advantages can you offer?
diligent, well-spoken, and meticulous
amiable and client-focused in any circumstance
Ability to pick things up fast and adapt to change
able to multitask with comfort in a hectic setting.
What advantages do you stand to gain?
When you join, you’ll get all the equipment you need along with instruction. Furthermore, we
provide other advantages, such as:
Internet usage permission
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It will take three hours to finish the entire application, which includes tests to determine your
suitability for the position. Using a laptop or desktop computer is what we advise for the
optimal experience.
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