Sasria: Claims Learnership Opportunities 2024

Sasria insurance invites unemployed youth to apply for Claims Learnership Opportunities 2024.

Closing date: 19 February 2024

Location: Sandton, Gauteng

Sasria Claims Learnership Opportunities 2024

  • The learner should be able to process and handle claims within the delegated authority by ensuring validity, assessing liability and negotiating settlement, whilst ensuring excellent customer service and cost containment.
  • The management of claims should be within the governed framework to ensure compliance with the short term insurance regulations.

Minimum Qualifications:

  • Relevant National Diploma in Finance and/or Accounting.
  • Matric.

Minimum Experience:


  • None.

Please note that preference will be given to people with disabilities.

Duties and Responsibilities

1. Administration and Claims processing

  • Perform administration functions – registration of new claims and loading (and authorization) payments.
  • Examine and validate new claims and any related documentation thereof.
  • Adjust claims and ensure that the merits are inline with Sasria policy cover.
  • Ensure that the appropriate documents supporting the quantum are received and the calculations are correct.
  • Perform document diary maintenance on IMS system.
  • Update the reserve as per reserving policy and keep a regular follow-up outstanding proof of quantum.
  • Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim within delegated authority.
  • Approve claims within delegated authority after verification of all documents and validation thereof under the policy cover.
  • Escalate complex and contentious claims to Supervisor.
  • Manage and ensure that all other external resources and handle the claim within the required procedures and Sasria philosophy.
  • Update notes on the system regularly to ensure notes reflect latest status of claim.
  • Inform underwriting department of gaps in cover, omitted documents as well as losses/ gains on premium.
  • Handle all customer enquiries and queries promptly and in-line with policy

2. Agency/ Broker Liaison

  • Negotiate the settlement of claims.
  • Liaise with Agent companies and brokers regularly on the progress of the claim.
  • Update all relevant stakeholders on the progress of the claim.

3. Perform ad hoc tasks

  • Perform any reasonable tasks as and when required by the Line Manager.

How to apply

Click here to apply online

Claims Learnership X5 (12 Months)

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