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SALARY LEVEL : A basic salary of R138 345 – R162 963 per annum (Level 6). In addition, a range of competitive benefits are offered. 

 CENTRE : Eastern Cape: Lady Frere (2 post)REF NO :  HRMC 68/13/4a  CENTRE : Eastern Cape: King Williams Town (1 post)REF NO :  HRMC 68/13/4b  CENTRE : Eastern Cape: Humansdorp (1 post)REF NO :  HRMC 68/13/4c  CENTRE : Eastern Cape: Queenstown (1 post)REF NO :  HRMC 68/13/4d  CENTRE : Eastern Cape: Maclear (1 post)REF NO :  HRMC 68/13/4e  CENTRE : Eastern Cape: Port Alfred (1 post)REF NO :  HRMC 68/13/4f  CENTRE : Eastern Cape: Aliwal North (1 post)REF NO :  HRMC 68/13/4g  CENTRE : Eastern Cape: Butterworth (1 post)REF NO :  HRMC 68/13/4h  CENTRE : Gauteng Local Office: Akasia (1 post)REF NO :  HRMC 68/13/4i 

 REQUIREMENTS:

  • A Grade 12 Certificate with relevant experience in a customer service environmentA tertiary qualification at NQF level 6 will be an advantageProven client focus and orientation experienceSound interpersonal skillsHonesty and integrityBasic Computer literacy and NumeracyGood written and verbal communication skillsWillingness to work extended hours including overtime weekends and shifts are criticalApplicants appointed to work in Mobile Units may be exposed to environmental factors (rain, sun, cold etc)Preference will be given to candidates from the local area where the position and/or office will be based. 
    • DUTIES: The successful candidate will be responsible for, amongst others, the following specific tasks: 
  • Serve as a direct point of contact for clientsAssist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelineExecute Civic Services Front Office application processesResolve problems or complaints within scope of the work areaAssist with any duties required by management in the quest for client service excellenceProvide highest level of prompt and friendly client serviceRender services in mobile units where requiredEnsure and assist with the rolling and capturing of Finger-printsUpdate the Track and Trace systemReceive and sort enabling documentsServe as a point of contact for clientsAssist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelinesExecute Civic Services back office application processes.

    •  ENQUIRIES : Eastern Cape: Mr L Jama. Tel: (043) 604 6406Gauteng: Ms M Kau/ T Monyeki, Tel No; 011 242 9000

     APPLICATIONS : Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below: Eastern Cape Province:Postal address: Private Bag X 7413, King Williams Town, 5600Physical address: 11 Hargreaves Avenue, King William’s Town, 5600  Free State:Physical address: Postal address: P.O Box 12262 Brandhof 9324Physical Address: 40 Victoria Road Willows Bloemfontein 9301Gauteng: Postal address: Private Bag X108, Braamfontein, 2017, Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street,Braamfontein, 2017Limpopo Province: Postal address: Private Bag X9517, Polokwane, 0700Physical Address: 89 Biccard Street, Polokwane, 0699MpumalangaPostal Address: Private Bag X11264, Nelspruit, 1200,Physical Address: 2nd Floor, Bateleur Building 16 Nel Street, Nelspruit, 1200.Northern Cape Province: Postal address is: Private Bag X6073 Kimberley 8300, Physical address: 2nd Floor, ABSA CBD Building 69 Du Toit Span RoadKimberley, 8300   

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