Experian: Consumer Care Learnerships 2023 / 2024
Company : Experian
Location : Cape Town, South Africa
Date listed: 12 September 2023
Experian: Consumer Care Learnership Programme 2023 / 2024
Responsibilities:
• Handle all customer queries which includes email and web related queries and complaints for specific
products.
• Follows up with clients regarding queries.
• Monitors company administration procedures for the division, like enrolments of new members, in
addition to any changes in service and products.
• Updating of Systems and correspondence.
• To provide consumers with their personal credit reports.
• Logs, investigates and resolves consumer disputes related to consumers’ personal credit reports
Required Education:
• Grade 12 / NQF level 4
Skills and Competencies:
• Execution
• Analysis and Judgment
• Innovation
• Effective Communication
• Constructive Teamwork
• Target Driven
• Customer Focus
• Attention to Detail
• Initiative and Responsibility
• Microsoft Office (Word, Excel and PowerPoint)
How to Apply
Apply Online for the Experian: Consumer Care Learnership Programme 2023 / 2024
