Cashbuild is hiring

About the job General Assistant
Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within
designated area of responsibility.
Requirements
· Grade 12 or minimum of 1 (one) year work related experience
· Ability to communicate in English and the dominant language spoken in
the geographical area where the position is available

Ability to perform basic calculations accurately
· Must be willing to work shifts, weekends, and Public Holidays
· Must be able to work under pressure
Job Description
Customer Service

Assist Customer with any product queries
· Assist with Customer complaints timely
· Add on sales, e.g. paint v/s paint brushes, thinners, etc.
· Ensure efficient Customer service by ensuring that Customers purchases
are loaded without any delays
· Ensure Customers purchase are loaded carefully without damaging the
goods or the Customers vehicle
· Advise Customers on the additional services provided:

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Delivery service / bulk deposits

· Glass cutting
· Plan reading
· Credit programmes
· Special orders
· Trusses
· Distant ordering
· VIC Customer Programme
· Must be certified in Product Knowledge
· Must be available in aisle of responsibility

  Ensure Checklist completed as required when on duty with Canteen and

Toilet / Showers schedule
Safety (OHSA) Requirements
· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and
staff safety) within area of responsibility
· Ensure area of responsibility (racking and bulk) stock merchandised safe
to Customers and Colleagues to move safely within Store
· Report any discrepancies to the Store Manager
Ready for Business
· Adhere to Ready for Business and Beyond my Control as per the CB Way
Loss Prevention and Security
· Identify any gaps in the displays, investigate causes and report any
concerns to management
· Be aware of suspicious behaviours or people and report any suspicions to management
· No product to be loaded for a Customer without proof of purchase or
required documentation