Capitec Bank: Customer Service Agents (Bank Better Champion)

Company : Capitec Bank
Location: South Africa
Closing date: Not Specified

Capitec Bank: Customer Service Agents (Bank Better Champion)
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry.

  • To welcome clients and coordinate the branch flow through efficient queue functioning
  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact,
    Credit and Insure).
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.
    Qualifications (Minimum)
  • Grade 12 National Certificate / Vocation

Skills / Knowledge • Basic calculations • Knowledge of Capitec Bank products and business processes (internal) Competencies • Communications Skills • Computer Literacy (MS Word, MS Excel, MS Outlook) • Interpersonal & Relationship management Skills • Problem solving skills • Attention to Detail Additional Information: • Clear criminal and credit record • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

How to Apply


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