MacDonald Crew Member Learnership Programme

Job description MacDonald Crew Member Learnership Programme

This is a summary of what the job involves to help you decide if you are a good fit.

We are looking for a Crew Member to join our team! As a Crew Member, you’ll be the face of our restaurant, ensuring a friendly atmosphere for customers. Your responsibilities include taking orders with a smile, preparing food to high standards, keeping things clean, and working as a team to meet sales targets. Flexibility with hours, a positive attitude, and a willingness to learn are key. Join us in delivering an excellent customer experience at the heart of the McDonald’s brand.

This role forms part of a Learnership programme, if you are successful over the 12-month period you will receive a National Certificate in Fast Food Services (NQF Level 3)


What you’ll do

This is a list of tasks that you will be responsible for doing on your days at work.

  • Show up for your shifts on time and stay until your shift is done
  • Greet customers with a smile and make them feel welcome
  • Take food orders quickly and accurately
  • Manage multiple orders while ensuring accurate preparation
  • Follow the rules to cook up the McDonald’s menu items just right
  • Cook orders quickly and accurately, using kitchen equipment
  • Make sure each order is correct and well-packaged
  • Clean up the restaurant and equipment so everything looks inviting
  • Follow all McDonald’s safety and security procedures for a secure work environment
  • Work well with your crew and managers to hit those sales goals
  • Keep an eye on the stock to make sure we’ve got enough of everything
  • Be able to work different hours, including weekends and evenings
  • Be open to learning new things and get trained up to keep the place clean and hygienic
  • Talk nicely with your team, managers, and customers
  • Make sure customers leave happy and keep McDonald’s reputation shining
  • Be cool, polite, and positive with customers and co-workers
  • Read, write, and follow instructions
  • Receive and store new stock carefully

Requirements MacDonald Crew Member Learnership Programme

This is a list of things you will need in order to be considered for this role

  • Within 15km from job
  • Clear criminal record

Preferences

Meeting the preferences would be a plus, but if you don’t, it won’t stop companies from considering you.

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  • Experience: Crew Member

Application Process

This is a list of things you will need to do when completing your application to this job.

Assessments required for application

  • Potential Work Performance Assessment Battery

Questions required for application

When applying for this job, you will be asked to answer these question(s).

  • Are you currently busy with another learnership or training program?
  • Do you think it is important to follow safety rules? Please explain.
  • Are you able to multitask?
  • Have you worked for a McDonald’s before?
  • When did you last attend school?
  • What is your marital status?
  • What is your highest qualification and what did you study? Grade 9, Matric, Diploma, Degree
  • What is the name of the last school you attended?
  • What is your complete residential address? (E.g. 23 Church Street, Zondi, Soweto, 1868)
  • If you are shortlisted you will be required to upload a copy of your ID and your Highest qualification, ensure that the copies/images that you upload are clearly legible and aligned. Will you be able to do so?
  • What does customer service mean to you?
  • What is your home language?
  • Are you willing to work shifts?
  • Are you able to work under pressure, how do you handle pressure?

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